MDP Areas

Change Management

Highlights of Course

7 R's (Raise of Change - need, Reason, Returns, Risk Management, Resources Management, Responsibility building, Relation building

Key Take-aways

Ability to accept new challenges and transition to new phase smoothly

Business Communication Skills

Highlights of Course

Listening, Controlling Emotions, Etiquette, getting best out of Communication, usage of Technology

Key Take-aways

Get Connected, accepted, appreciated and acknowledged

Customer Relationship Management

Highlights of Course

A 360 degrees training on Managing the Customer and get the best out of the Customers

Key Take-aways

Hand-holding both internal as we as external customers

How, what and when to delegate

Highlights of Course

Prioritization, identifying the right and suitable talent, delegation instructions, guiding the team

Key Take-aways

Transfer the work to make teams work more efficiently

Design Thinking

Highlights of Course

Analyze the Problem, Utilize the available resources effectively, empathise, brain storm, ideate, develop prototype, plan and implement.. Human resources..

Key Take-aways

Get hands-on with ability to address any workplace challenges

Human Values in Management

Highlights of Course

Need of being humane, ability to empathise, appreciate the importance of all

Key Take-aways

Skill set to think rationally and being humane in decision making

Inter-Personal Skills, Conflict Management and Negotiation skills

Highlights of Course

Best ways to get along with people, develop workplace harmony, handle BATNA, WATNA , Objection handling

Key Take-aways

Help people association, make teams accept new challenges

Productivity Enhancement

Highlights of Course

Designed to learn the art of increasing productivity with the existing limited resources, Planning, Prioritization, Empathy,

Key Take-aways

To extract the best out of the existing resources

Selling Skills

Highlights of Course

Presenting self and product convincingly, Echo-system of Sales, making the product top of mind recall of the prospective customer

Key Take-aways

Get hands-on with Sales Skills

Work-Life Harmony

Highlights of Course

Importance of Work Life Harmony - specifically in Stress filled present situations, facing the cat Race and 6 golden rules to achieve Work Life Harmony..

Key Take-aways

Practice Stress relief, put yourself first, develop needed shock absorbers

Team Management & Leadership

Highlights of Course

Planning, out of the box thinking, putting right plugs right holes, handholding and driving team, rolls and responsibilites of Leaders in driving the team to success

Key Take-aways

Ways to take Leadership role, become effective leader and stand in front of teams

Time Management

Highlights of Course

Prioritization, Goal Setting, Delegation, Communication, Daily Task Diary ../ Step Up Action / Change / Improvement actionable .. Smaller tasks to final goal

Key Take-aways

Learn the art of creating more space for additional work.

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